x4nt Privacy Policy — Your Information Is Safe with Us
This policy clearly explains how your personal information is collected, stored, and used on the x4nt platform.
1. Introduction
x4nt is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") describes how x4nt collects, stores, processes, and protects your personal information.
By using our website https://x4nt.cam, you are considered to have agreed to all the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our platform.
This Policy has been prepared in accordance with applicable laws and regulations in Bangladesh. We reserve the right to modify this Policy at any time. In the event of changes, we will post a notice on the platform and update the "Last Updated" date at the top of the Policy. You are advised to review this Policy regularly.
2. What Information We Collect
We collect various types of information during registration and use of the x4nt platform. These are described in detail below:
Personal Identification Information
- Full name and national ID or passport number (for KYC verification)
- Email address and contact information
- Date of birth (for age verification — to confirm 21+)
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
- Bank account number and bank name (for bank transfers)
- Deposit and withdrawal history and transaction records
Gaming Activity Information
- Betting history, win/loss records, and game preferences
- Time spent on the platform and session information
- Bonus and promotion usage history
Technical and Device Information
- IP address, browser type and version
- Device type (mobile, tablet, desktop) and operating system
- Information collected from cookies and web beacons
- Site entry time, pages visited, and click data
3. How We Use Your Information
x4nt uses collected information only for lawful and recognised purposes. The main reasons for using information are listed below:
Your information is used to create, verify, and manage your account. Identification information is required to complete the KYC process.
Financial information is used to correctly process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
Your information is used to detect fraud, ensure account security, and prevent unauthorised access.
Your account and gaming information is used to provide assistance through 24/7 live chat and to resolve issues.
Your information is used to improve the user experience, plan new features, and analyse platform performance.
Your contact information is used to keep you informed about bonus offers, promotions, and important updates.
4. Information Storage and Security
x4nt applies industry-standard security measures to keep your personal information safe. Our security infrastructure is described below:
Encryption Technology
All your information and transactions are protected by SSL (Secure Socket Layer) encryption technology. This means all data exchanged between your browser and our servers is transmitted in an encrypted state, preventing unauthorised access by third parties.
Data Storage Security
Your information is stored on secure servers where access is strictly controlled. Only authorised personnel may view information for specific purposes. All access is logged and regularly audited.
Data Retention Period
We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for as long as necessary to meet legal obligations, regulatory requirements, and dispute resolution needs.
Password Protection
Your password is never stored in plain readable form. We store passwords using industry-standard hashing methods. You are advised to use a strong and unique password and not to share it with any third party.
5. Sharing Information with Third Parties
x4nt does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
Service Provider Partners
Necessary information may be shared with trusted third-party partners for payment processing (bKash, Nagad, Rocket, Upay, bank), technical support, and KYC verification. These partners operate under strict confidentiality agreements and may use the information only to provide specific services.
Legal Obligations
We may be required to disclose information to comply with court orders, requests from government regulatory bodies, or applicable law. Such disclosures will always be made to the minimum extent necessary under applicable law.
Fraud and Abuse Prevention
Information may be shared with relevant authorities to detect and prevent money laundering, fraud, or other illegal activities. This is part of x4nt's legal responsibility.
Except for the above, x4nt does not disclose any information about you to third parties. In particular, selling information to advertisers or data brokers is against our policy.
6. Cookie Policy
x4nt uses cookies to improve your experience on the website. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the platform. They are required to maintain login sessions, keep security features active, and save user preferences. Without these cookies, the platform will not function correctly.
Analytics Cookies
Analytics cookies are used to analyse platform usage and improve the user experience. This information is processed in an aggregated and anonymous form.
Cookie Controls
You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to stop working correctly.
7. Your Rights
x4nt respects your right to protect your information. You have the following rights:
You have the right to know and view what information we hold about you. This information can be requested by logging into your account or contacting the support team.
If there is any inaccuracy or incompleteness in your personal information, you have the right to request a correction. We are committed to ensuring accurate information is maintained.
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.
You have the right to object to the use of your information for specific purposes, particularly for marketing communications. You may opt out of marketing messages at any time.
You have the right to receive the information you have provided in a structured and readable format. This request can be made through the support team.
In certain circumstances, you may request that processing of your information be restricted by questioning its accuracy or objecting to its processing.
To exercise any of the above rights, please contact our support team via live chat or email. We will respond to your request within 30 business days.
8. Protection of Minors
x4nt is a platform for users aged 21 and above only. We do not intentionally collect or store information from any minor (anyone under the age of 21).
The registration process includes age verification. If a minor's information enters our database for any reason and comes to our attention, it will be deleted immediately and the associated account will be closed.
A note for parents and guardians: if you become aware that your child or a minor you know has registered on x4nt, please notify us immediately at [email protected].
9. International Data Transfers
As x4nt uses international technology infrastructure, some information may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:
- Data transfers are carried out following strict security protocols.
- Partners storing data abroad comply with internationally recognised data protection standards.
- Data storage and processing are conducted in accordance with all provisions of this Privacy Policy.
- No information is sold to third parties or used for commercial purposes.
10. Changes to the Privacy Policy
x4nt reserves the right to change, amend, or update this Privacy Policy at any time. When significant changes are made to the Policy:
- A notice will be displayed on the platform.
- Registered users will be informed of the changes by email.
- The "Last Updated" date at the top of this page will be changed.
If you continue to use the platform after changes are made, it will be assumed that you have agreed to the revised Policy. You are therefore encouraged to review this Policy regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact the x4nt support team. We take all privacy-related requests seriously.
Get in Touch with Us
Our support team is always ready to help with any privacy-related matter. Support is available in Bengali.
You can also find answers to common privacy-related questions on our FAQ page. To learn more about using the platform safely, visit the Responsible Gaming page.